The Lighter Side of Transformation

with Lisa Wessan, LICSW

Mastering Interpersonal Skills: The Art of Saying Yes and No Assertively

The full scope of Interpersonal Effectiveness focuses on improving communication, reducing social anxiety, learning to set healthy boundaries, learning to validate yourself and others, gaining confidence in asking for what you want, enrolling others to help you in your dreams and goals, and letting go of toxic relationships.

Below is an excerpt of one of my sessions for Interpersonal Effectiveness.  

Learning to say Yes when you mean Yes, and No when you mean NO

It can very often be difficult to say no to people who make demands of us, and if we say no, we can get caught up in self-critical thoughts leading us to feel guilty. To avoid feeling guilty, we just keep on saying “yes” to every request.

Someone asks us to do something: 

Say No diagram

We can learn ways of saying “No” that don’t lead us to think self-critically or feel guilty (during the group session, we practice some role playing to say No more effectively).

For example, try these suggestions on like a loose garment and see if they fit:

  • I’m sorry but I really can’t take on anything else at the moment.
  • I’m quite busy right now. Perhaps another time.
  • I’d like to help you out, but I just don’t feel up to it at the moment.
  • Thank you for asking me. You’re a nice person, but I don’t want to go out with you.
  • I don’t need a new roof (double glazing, vacuum cleaner etc). I’m happy with what I have thank you.

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  • If the person seems to have trouble accepting your “No,” then just keep repeating yourself.  You can learn the art of polite persistence. You might have to add the word “No” to the beginning of those statements, perhaps with some emphasis on that word. For example:
  • No. I’m sorry but I really can’t at the moment.

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Be wary of those self-critical thoughts afterwards. Practice challenging and/or dismissing them, by telling yourself:

  • I explained to them why I couldn’t do it.
  • It’s not my responsibility.
  • It would only end up upsetting me if I agreed to it – this is best for me. If I feel less tired and not resentful, then I might be a better position to help them out next time.

They’re just thoughts – I don’t need to pay them any attention (then put your focus of attention on something else).

The following dialectic affirmations about control and esteem can be helpful for finding that balance.

  • I cannot control some things but I am not helpless.
  • I cannot control other people but I am not helpless.
  • I am not responsible for those things I cannot control.
  • I accept those things in myself that I cannot change.
  • I can make positive choices for myself.
  • My strengths and abilities deserve my appreciation. Appreciate those abilities you have.

Create your own affirmations by completing the following sentences:

I am not powerless, I can ___________________________________________________

I have the right to refuse ___________________________________________________

I am not helpless, I can _____________________________________________________

I deserve to _________________________________________________________________

Remember, a wise person once said “Repetition is the mother of all skills…” so aim to repeat these phrases at least twice a day, with focused energy, enthusiasm and passion!

Onward and Upward✨

Lisa Wessan

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NOTES:

It takes one year to go through the full curriculum for the DBT Program.  (Some students choose to stay on for more than more year, to deepen their practice.)

During the year, we cover these modules:

  1. DBT Core Mindfulness [focusing skills]
  2. Distress Tolerance [crisis survival skills]
  3. Emotion Regulation [de‐escalation skills]
  4. Interpersonal Effectiveness [‘people skills’]

During class, we explore the act of saying “No” and turn these into powerful “Moves” to help you build new neural networks in your brain. We combine neurology, physiology and cognitive restructuring to do this, and sometimes add music and dancing to ramp up our energy. This helps you develop a fresh new response more easily and will become your “new normal”  response to people’s inappropriate or untimely requests.

** For more information, please visit www.lisawessan.com.

Copyright © by Lisa Wessan 2025. All rights reserved.

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Empower Yourself: Enhance Interpersonal Effectiveness and Reduce Social Anxiety

Take charge of your social interactions and personal growth with a 14-week Dialectical Behavior Therapy Skills Training Group (DBT). Learn effective strategies from expert Lisa Wessan to build confidence, set boundaries, and communicate assertively.

You can develop skills to set healthy boundaries, communicate clearly, and become resilient to others’ disapproval. Learning effective ways to interact can reduce social anxiety and enhance your success and relationships. You’ll also discover useful strategies for making requests and easing into small talk, such as discussing work, weather, or the weekend. By focusing on skill-building rather than willpower, you can foster more fulfilling social interactions.

Developing interpersonal effectiveness skills also involves investing time, effort, and resources. Many individuals choose to develop these skills when they seek change in their behavioral patterns. Sometimes your inner dialogue says “I am sick and tired of being sick and tired! I need to do SOMETHING to turn this around!” Research suggests that focusing attention on skill development leads to improvement in those areas, including social skills.

Neale Donald Walsch once wrote, “Life begins at the end of your comfort zone.” Yes, becoming comfortable with discomfort takes time and practice. By learning neuroscience-based skills, you can improve your ability to build new neural networks and succeed in mastering interpersonal skills.

Solution-Focused Therapy

The next virtual DBT Skills Group focused on Interpersonal Effectiveness and Mindfulness will run from September 30 to December 30, 2025. The course is taught by Lisa Wessan, LICSW, CLYL, RM, who trained directly with DBT founder Dr. Marsha M. Linehan and has over a decade of group facilitation experience. This 14-week program features weekly 90-minute sessions at $80 per week, providing participants with hands-on practice in social skills within small groups of 6-10.

To learn more, please visit https://www.lisawessan.com/dialectical-behavioral-therapy

🌀🌀 Register early for DBT groups, as enrollment involves several steps. Avoid waiting until the last week to sign up.

Onward and Upward✨

Lisa Wessan

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Wessan Playlist for DBT Interpersonal Skills Training

Music has been essential in my path to wellness, helping me process emotions with songs for milestones, change, grief, and loss.

Here is a selection of songs curated for our upcoming Interpersonal Skills Training. This music has been chosen to align with the themes of the training, which focuses on developing confidence, emotional awareness, and healthy boundary-setting. Participants will work on communicating clearly, saying yes or no as intended, and doing so without guilt or regret as part of the learning process.

Learning to improve your interpersonal skills, increase your emotional intelligence and reduce your anxiety is an exciting journey. May you find your path to more freedom, inner peace and joy!

I hope these songs help you get there💙

Lisa Wessan

www.mirthmaven.com

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